Just a few weeks again I shared one among our newest buyer tales on Trident Technical Faculty. For those who missed that weblog, I’d suggest checking it out, however If you’re restricted on time and simply need the most recent story, then let’s discuss Puntonet. That is one other nice story that highlights how clients like Puntonet are succeeding with assist from CX.
Puntonet, a telecommunications and IT companies firm headquartered in Quito, Ecuador, collaborated with Cisco Providers to optimize its community so subscribers had entry to quick, dependable, and safe web companies. Let’s hear straight from Roberto Falconi Cardona, Chief Expertise Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is initially from a extra rural space however moved away from household and buddies for work. To reach a technical subject then, he had no alternative however to relocate to the place know-how supported the job he needed to do.
Now, nevertheless, Puntonet, with assist from Cisco Providers, helps develop entry to high-performing networking to each companies and residential clients all through Ecuador. They’re connecting the extra rural areas in order that sooner or later, somebody like Roberto received’t have to maneuver away to have entry to connectivity and subsequently, work.
On the identical time, Puntonet has strengthened the safety of its community throughout the board, so working remotely, or conducting monetary transactions is rather more safe.
Cisco helped make sure the know-how improve went easily by offering threat mitigation and design assessment companies. On prime of that collaboration, Cisco Providers was additionally capable of assist with an amazing variety of handbook duties ensuing from an extreme variety of community drawback logs. This freed up Puntonet to give attention to technique.
I can go on, however I encourage you to learn the complete Puntonet story, “Puntonet modernizes community to speed up development” on our Buyer Tales Index . It’s an incredible story and a unbelievable instance of how know-how, and Cisco Providers, mix to alter the course of enterprise and have an effect on how people work together with the world, even exterior a significant metropolis. It’s additionally an incredible have a look at how somebody like Roberto is guiding know-how to offer extra alternatives for the following technology.
Once more, we’re recurrently highlighting the successes of our clients. For all the newest updates, please go to our Buyer Tales Index – a catalog of tales highlighting how Cisco companies clients are remodeling and innovating to drive impression of their organizations and the world over. Don’t fear, I’ll hold bringing you chose ones to my weblog as nicely.
Extra importantly, if you wish to share your individual buyer story, join with us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and observe @CiscoCX on X for extra CX updates.
Don’t have a narrative to inform simply but? Our staff may help you construct it, alongside together with your community. Simply tell us and we may help rejoice your success.
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